Support

We're here to help

Habr helps you find your people, private, invite only groups built from the interests, lifestyle, and values you actually share. If something isn't working or you have a question, this page has you covered.

Contact us

Get in touch
[email protected] We reply within two business days

Email is the fastest way to reach us. Include your account email and, if it helps, a screenshot, it lets us sort things out faster.

Frequently asked questions

How do I create or join a group?

To create a group: tap the + button on your Groups screen, give the group a name, and choose the criteria that define it (for example a shared interest, age range, or lifestyle). Habr then surfaces people who match so you can invite them.

To join a group: you join by accepting an invitation. When someone invites you, or when Habr matches you to a group built around things you have in common, the invitation appears in the app for you to accept or decline.

Why can I only join two groups?

Habr is built for real connection, not endless scrolling. Limiting membership to two groups keeps each group small and active, so conversations stay personal and everyone actually shows up.

It also keeps matches meaningful: when a group has a free spot, it goes to someone who genuinely fits. If you'd like to join a different group, you can leave one you're in to free up a spot.

How does matching on criteria work?

When you complete your profile, you answer questions about your interests, lifestyle, and what matters to you. Each group is defined by a set of criteria, the specific answers its members have in common.

Habr compares your answers to a group's criteria and matches you when you genuinely line up across multiple criteria. That's why a Habr group feels different: everyone in it shares real common ground, not just a follow.

How do I report a user or a group?

Open the profile of the user or the group you want to report, tap the ··· menu, and choose Report. Pick a reason and add any details that help us understand what happened.

Every report is reviewed by our team, and we take action on anything that breaks our rules. If you ever feel unsafe, you can also email us directly at [email protected].

How do I delete my account and my data?

You can delete your account at any time, directly in the app:

More Delete Account

Confirm when prompted, and your account is scheduled for deletion right away. See the section below for exactly what gets removed and how long it takes.

Deleting your account & data

What gets deleted

When you delete your account from More › Delete Account, we permanently remove the personal data associated with it, including:

  • Your profile and account details (name, email, phone, photo)
  • Your profile answers and criteria selections
  • Your group memberships and invitations
  • Your chat messages and chat identity
  • Your notification (push) tokens and device records

We begin processing your request immediately and complete deletion within seven business days. Any residual copies in encrypted backups are purged within 30 days.

Questions about your data? Email [email protected] and we'll help.

Policies

For full details on how we handle your information and the rules of using Habr, see: